Shipping policy

Shipping Policy

1012Expressions Shipping Policy

Last updated: October 3, 2025

Processing Times

  • Most orders are made-to-order. Please allow 2–4 business days for processing before shipment.

  • During holidays and sales, processing may extend to 5–7 business days.

Shipping Methods & Estimated Delivery

  • USA: USPS First Class/UPS Ground, typically 3–6 business days after processing.

  • Canada: 7–14 business days.

Tracking

  • You’ll receive a tracking email when your order ships. Tracking updates may take 24–48 hours to appear.

Shipping Rates

  • Rates are calculated at checkout based on weight, destination, and carrier.

  • Free shipping promotions will be clearly displayed at checkout when applicable.

Customs, Duties & Taxes (International)

  • Recipients are responsible for any customs fees, import duties, VAT, or taxes imposed by the destination country.

Wrong/Incomplete Address

  • Please double-check your shipping address. If an order is returned due to an incorrect address, we can reship once postage is repaid.

Lost, Delayed, or Damaged Packages

  • If a package is marked delivered but you can’t locate it, please check with neighbors and your local carrier first. If still missing after 48 hours, contact us at 1012expressions@Gmail.com with your order number.

  • For damaged items, contact us within 7 days of delivery with photos so we can assist.

Split Shipments

  • Items may ship separately to ensure faster delivery. You’ll receive individual tracking numbers when applicable.

Pre-Orders & Made-to-Order Items

  • Pre-order items will include estimated ship windows on the product page. Orders containing pre-orders may ship together when the item is available unless otherwise noted.

Holidays & Peak Seasons

  • Please allow extra time during peak shopping seasons.

Questions

Note: Our 30-day returns for faulty or damaged items follow our published Return Policy. Return shipping costs are not reimbursed unless otherwise stated.